Shipping policy

. Order Processing

  • All orders are processed within 1–2 working days after successful order confirmation and payment.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once your order has been dispatched, you will receive the shipping/tracking details through the contact information provided during checkout.

2. Delivery Time

  • Standard delivery usually takes 3–7 working days after dispatch.
  • Delivery time may vary depending on the delivery location, courier availability, weather conditions, public holidays and other unforeseen circumstances.
  • Remote or certain serviceable areas may require additional delivery time.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your order.
  • Any applicable free-shipping offers will be mentioned separately on our website or promotional campaigns.

4. Order Tracking

Once your order is dispatched, we will provide the available tracking information through WhatsApp, SMS, email or other contact details provided by you.

You can use the tracking information to check the current status of your shipment.

5. Delivery Address

Please make sure that your delivery address, mobile number and other details are entered correctly while placing the order.

SMR Mens Mart will not be responsible for delays or failed deliveries caused by incorrect or incomplete address/contact details provided by the customer.